Cleaning Care & FAQ

 

 

1.

Empty

Pour out the old bong water. Add 90%+ isopropyl alcohol and a spoonful of table salt, or use your favorite glass cleaner. Let it sit for a few minutes to loosen stubborn buildup.

2.

Shake

Cover the openings and gently shake the bong so the cleaner reaches the inside surfaces. Keep shaking until the residue starts to lift.

3.

Scrub

Remove the downstem and carefully run a straw cleaner through it. Work it back and forth to clear buildup from the inside, then clean around the openings.

4.

Rinse

Rinse the bong and downstem thoroughly with warm water. Keep rinsing until all cleaner and loosened residue are gone.

5.

Refill

Add fresh water once everything is clean and ready to use. If you’re putting it away, let each piece dry completely before storing.

What You'll Need To Clean Your Piece

  • 90%+ isopropyl alcohol

  • Table salt 

  • Straw Cleaner Brush

FREQUENTLY ASKED QUESTIONS

How long will it take for my order to ship?

We will have your order processed and out for shipping within 3-5 business days of the order being placed. 

What size bowl/downstem comes with my piece?

Each piece comes with a 14mm bowl that fits into a downstem with an 14mm female bowl-joint (part that receives the bowl) and an 18mm male pipe-joint (part that goes into the piece). 

What can I do if my bowl/downstem breaks?

In the event you have a bowl or downstem that breaks, you can reach out to us at kushkollectivelounge@gmail.com to inquire about a replacement. 

Do you do custom pieces?

We do not accept offers for custom work. 

Due to the rather unpredictable process of creating pieces, we are not comfortable with accepting custom work offers. Unfortunately some pieces simply do not survive the manufacturing process, and we do not want to accept the risk of possibly damaging your glass. 

Can you ship pieces internationally?

Currently we are only shipping the U.S. and Canada. We hope to expand our capabilities and ship to other countries soon!

What is our shipping method?

We use Shippo- USPS, UPS, and or FedEx

Is vintage glass safe to use for smokeware?

Yes, every piece is safe to smoke from so long as you take proper care of your piece. 

Switching out your bong water frequently is essential to having a clean, filtered hit. 

We test every piece with a surface test swab that detects the presence of lead. If an item tests positive for lead, we will not sell it. 

We also research each piece, and attempt to learn as much as we can about common manufacturers and manufacturing processes. We do not sell pieces made by manufacturers or from manufacturing processes known for utilizing lead (this is why you will never see a piece made from crystal on our site).